Terms & Conditions

Last updated: November 2026

These terms apply to your use of byshima.com and to any purchase you make from By Shima, a fine jewelry house operated by Nooagems LLC, 108 Leonard Street, New York, NY 10013. By using this site or placing an order, you agree to them.

Our pieces

Each By Shima piece is made by hand in New York with natural gemstones and diamonds. Natural stones vary in colour, pattern and size, so no two pieces are exactly alike, and the piece you receive may differ slightly from the one photographed. Colours may also appear differently depending on your screen.

Orders and pricing

All prices are shown in US dollars. Your order is accepted once we confirm it by email. We reserve the right to refuse or cancel an order, including where a price or description was listed in error, a piece is no longer available, or we suspect fraud. If we cancel an order after payment, we will refund you in full.

Made-to-order and custom pieces

Made-to-order and custom pieces are created especially for you. Timing will be confirmed when you order, and these pieces are final sale.

Shipping, returns and exchanges

Delivery is covered in our Shipping & Delivery policy, and returns in our Returns policy. All sales are final.

Care

Fine jewelry should be handled with care. Remove your piece before swimming, bathing, exercising or applying perfume and lotions, and store it separately to avoid scratches. Damage caused by wear, accidents or improper care is not covered.

Intellectual property

All designs, photographs, text and other content on this site belong to By Shima and are protected by copyright and other intellectual property laws. They may not be copied, reproduced or used without our written permission.

Limitation of liability

To the fullest extent permitted by law, By Shima is not liable for any indirect or consequential loss arising from your use of this site or your purchase. Our total liability for any order will not exceed the amount you paid for it. Nothing in these terms limits rights you have under consumer law that cannot be excluded.

Governing law

These terms are governed by the laws of the State of New York, United States.

Changes

We may update these terms from time to time. The version on this page applies at the time of your order.

Contact

For any questions, write to us at info@nooagems.com.